House Cleaning Services Faq

House Cleaning Services FAQ

Have questions about our professional house cleaning services faq? Our FAQ section addresses the most common inquiries about Pro Maids’ residential and commercial cleaning services. Whether you’re wondering about pricing, availability, or the scope of our services, we’ve got you covered.

We understand that hiring a cleaning service can bring up a lot of questions – from what supplies we use to how often you should schedule cleaning. This page provides clarity on our maid services, deep cleaning options, and one-time or recurring cleaning packages.

Pro Maids is committed to transparency and customer satisfaction. If you don’t see your question listed, feel free to reach out to our team directly.

1. Why Choose Us For Your Home Cleaning?

Hey there! Just a quick reminder that you can always count on us to be there for you! So go ahead and plan that party, invite your family over, and leave the cleaning to us. We’ll make sure your home is spotless and ready for any occasion. You deserve to sit back, relax, and enjoy the company of your loved ones without any worries.

2. Is Pro Maids Insured and Bonded?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

3. Are the Maids Professionally Trained

At Pro Maids we take the time to thoroughly train our employees. Each team member is trained by an experienced supervisor in the techniques and quality standards of Pro Maids. We work side-by-side with each trainee until they have mastered every skill necessary to provide the quality cleaning we demand.

4. What is included in a Basic Clean?

At our cleaning service, we leave no corner untouched! From scrubbing toilets, tubs, and sinks to wiping down mirrors and spot-checking cabinets, we take care of every detail. Our team dusts everything from light fixtures and baseboards to doors, door frames, and window sills. We even make sure to shine up any chrome accents! And when it comes to floors, we vacuum rugs, remove cobwebs, and wash every last inch. But we don’t stop there – we also take care of the little things, like wiping down the exterior of your washer and dryer, dusting lamp shades, and emptying the trash cans. We’ll even give your couches a thorough vacuuming! And when we’re finished, you can rest easy knowing your home is truly clean from top to bottom.

5. What is included in a Deep Clean?

Hey there! If you’re looking for a comprehensive cleaning service, our “Deep Cleaning” package is just what you need. We go above and beyond basic cleaning to ensure every nook and cranny is spick and span. We’ll wash your baseboards, doors, and door frames, wipe down light fixtures, clean ceiling fans, and even move small furniture to clean behind it. Plus, we’ll wash all your cabinets and backsplash, edge all your carpeted areas, and vacuum under your beds and cushions. We won’t miss a spot – we’ll wash your window sills, garbage cans, and even the glass front of your picture frames. And don’t worry about those hard-to-reach places – we’ll wash out your slide door tracks and vacuum the side and back of your upholstery. We’ll even spot-check your walls and windows to ensure everything looks its best. Trust us, you won’t believe the difference a Keep Cleaning package can make!

6. What is considered a Special Clean?

Special Cleaning is a add on to a basic clean or a deep clean many clients get this done in a move in or move out clean. Special Cleaning will take more time to complete. Special Cleaning consists of wall washing, top of cabinets, window cleaning in and out if reachable, we also open the windows and clean the inside tracks, blind washing, inside fridge, inside oven, inside cabinets, inside drawers, inside closets, laundry, dishes, organizing, grout cleaning, heat vents, microwave vents, and refrigerator vents. We also offer exterior window cleaning as well as carpet cleaning at an additional cost.